Standard shipping will often be delivered within 3-5 working days. Premium shipping will often be delivered within 2-3 days. If your package fails to be delivered after two weeks please contact me using the contact feature on the website.
If your items arrive damaged I will replace them free of charge when possible. If your items arrive damaged and the item you ordered is out of stock I will send you an item of your choice ;within that price range. Photographic proof will be needed to be able to redeem another item. If you are unsatisfied with your items feel free to email me at or, use the contact feature on the website.
Frequently asked questions
Do you ship internationally?
We now ship internationally so everyone can enjoy ellastral products!